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Comprehensive Privacy Notice

David Steven Gutierrez Florez, better known as Dave LNG, with address at Diagonal 6b #78b-84, Bogotá, Colombia 110213 and website davelng.com, is responsible for the use and protection of your personal data. In this regard, we inform you of the following:

For what purposes will we use your personal data?

We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:

  • Responding to messages from the contact form
  • Providing any requested service
  • Shipping products purchased in this online store

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification and contact data

How can you access, rectify, or cancel your personal data, or oppose its use or revoke your consent?

You have the right to know what personal data we have about you, what we use it for and the conditions of its use (Access). You also have the right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); to have it removed from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

To exercise any of the ARCO rights, you must send a request by email to info@davelng.com and must include the following:

  • Full name of the holder
  • Address
  • Telephone number
  • Email address used on this website
  • Copy of an official identification attached
  • Subject “ARCO Rights”
  • Description of the purpose of the request, which may include but is not limited to the following: Revocation of consent to process your personal data; and/or Notification of the improper use of your personal data; and/or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In the case of Rectification of personal data, you must indicate the exact modification and attach supporting documentation; it is important in the case of revocation of consent, that you take into account that we may not be able to attend to your request or terminate the use immediately, as it is possible that due to some legal obligation we may need to continue processing your personal data. Likewise, you should consider that for certain purposes, revoking your consent will mean that we can no longer provide you with the service you requested, or the termination of your relationship with us.

In how many days will we respond to your request?

5 days

By what means will we communicate the response to your request?

To the same email address from which the request was sent.

Use of tracking technologies on our website

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The personal data we obtain from these tracking technologies are the following:

  • Identifiers, username and session passwords
  • Region where the user is located

These cookies, web beacons and other technologies can be disabled. To learn how to do this, consult the help menu of your browser. Please note that if you disable cookies, you may not be able to access certain personalized features on our website.

How can you learn about changes to this privacy notice?

This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other causes. We are committed to keeping this privacy notice updated with any changes that may occur and you can always check for any updates on the davelng.com website.

Last update of this privacy notice: 03/07/2024